Privacy policy

Last updated: October 15, 2025

Arcane Arts Alchemy operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Arcane Arts Alchemy is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
  • Communications with us including information you include when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
  • Automatically through the Services, including from your device when you visit our websites or use our products or services, and through cookies and similar technologies.
  • From our service providers when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. To process your payments, fulfill orders, remember preferences, create and manage your account, and improve the experience you have with our Services.
  • Marketing and Advertising. To send marketing, promotional, and advertising communications by email, text message, or postal mail, and to show you online advertisements for products or services that may interest you.
  • Security and Fraud Prevention. To authenticate accounts, process secure payments, and detect or investigate fraudulent, illegal, or malicious activity.
  • Communicating with You. To provide customer support, respond to inquiries, and maintain our relationship with you.
  • Legal Reasons. To comply with applicable laws, respond to legal requests, and enforce our Terms of Service or other policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors, and other third parties who perform services on our behalf (e.g., payment processing, fulfillment, IT management, analytics).
  • With business and marketing partners to provide marketing services and advertisements.
  • When you direct or consent to our disclosure of certain information, such as through social media widgets or integrations.
  • With our affiliates or within our corporate group.
  • In connection with a business transaction, such as a merger or acquisition, or to comply with legal obligations and protect our rights.

Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. To learn more about how Shopify uses your personal information and any rights you may have, visit the Shopify Consumer Privacy Policy.

Third-Party Websites and Links

Our Services may link to websites or other online platforms operated by third parties. We are not responsible for the privacy or security of such sites. Review those sites’ privacy policies before providing personal information.

Children’s Data

We do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you believe a child has provided us with personal information, please contact us so we can delete it.

Security and Retention of Your Information

We take reasonable measures to protect your personal information but cannot guarantee perfect security. We retain your personal information only as long as necessary to provide the Services, comply with legal obligations, and resolve disputes.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, such as the right to access, delete, correct, or receive a copy of your information. You may also have the right to opt out of targeted advertising or data sharing. You can exercise these rights by contacting us at hello@arcaneartsalchemy.com.

Managing Communication Preferences

We may send you promotional emails, and you may opt out at any time by using the unsubscribe link included in our emails. If you opt out, we may still send non-promotional messages such as order confirmations or account notifications.

Text Messaging and Marketing Communications

With your consent, we may send you promotional and transactional text messages (SMS or MMS) about our products, offers, or events. You can cancel these messages at any time by replying “STOP” to any message you receive from us. If you experience any issues, reply “HELP” for more information or contact us at hello@arcaneartsalchemy.com.

Message and data rates may apply. Message frequency varies based on your interactions with us. Carriers are not liable for delayed or undelivered messages. For more information on how we handle your personal information, please review this Privacy Policy.

Complaints

If you have complaints about how we process your personal information, please contact us. You may also lodge a complaint with your local data protection authority if applicable.

International Transfers

We may transfer, store, and process your personal information outside the country you live in, including to the United States. If you reside in the EU or UK, transfers are made under recognized transfer mechanisms such as the Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. We will post the updated version with a new “Last Updated” date when changes occur.

Contact

If you have any questions about our privacy practices or this Privacy Policy, please contact us:

Arcane Arts LLC
hello@arcaneartsalchemy.com
801 SW 16th Street, Suite 115, Unit A1
Renton, WA 98057
United States